We Buy Used IT Equipment Warranty Guarantee

No-Hassle Return and Warranty Policy

• Unless specified otherwise, all USED equipment hardware sales (other than data tapes) are guaranteed not DOA, and come with a 30-Day Warranty.
• Unless specified otherwise, all REFURBISHED equipment hardware sales (other than data tapes) are guaranteed not DOA, and come with a 90-Day Warranty.
• Unless specified otherwise, all NEW equipment hardware sales (other than data tapes) are guaranteed not DOA, and come with a 90-Day Warranty; or the Manufacturer’ s Warranty, whichever is longer.
• We provide all guarantees and warranties on all equipment and tape media which we sell. All returns must come back to us for the specified refund, credit, or replacement.

Warranty When Buying Refurbished Equipment

• Our Refurbished equipment products come with a 90-day un-conditional money-back guarantee.
• All items are fully inspected for physical damage and excessive wear. Each piece of equipment must pass our multi-step, proprietary software and testing processes. Any items not meeting appearance or performance standards are properly recycled. We are currently reaching 96% of our 100% ReUse Goal.
• Our Refurbished products work and act like new. Customers are able to confidently use these products backed by our guarantee. This savings compared to new equipment has greatly improved our customers’ profit margins and bottom lines.
• Our testing and protocols meet or exceed manufacturer specs. Our defect rates meet or exceed the returns even of new products. We are re-using 10′ s of 1000′ s of pounds of Data Center and Enterprise equipment monthly; saving our landfills, air quality, water table, and the overall environment.

Tape Media Warranty Information

• Our Re-Certified tape media products come with a 90-day un-conditional money-back guarantee, as well as an unlimited lifetime warranty against defects. All media are fully inspected for physical damage and excessive wear. Also, all media must pass our proprietary software testing process. Any media not meeting appearance or performance standards are degaussed and recycled. We has been providing this service and warranty for over 50 years. We are currently reaching 96% of our 100% ReUse Goal.
• Our Re-Certified tape media products work and act just like new tapes. Customers are able to confidently use these products backed by our guarantee. This savings compared to new tape products has greatly improved our customers’ profit margins and bottom lines.
• Our Re-Certified tape media protocols meet or exceed manufacturer specs. We test every tape every time, and our defect rates meet or exceed the returns even of new media. We are re-using 10′ s of 1000′ s of pounds of tape media monthly; saving our landfills, air quality, water table, and the overall environment.
• Our innovative Phoenix Rejuvenation Process removes load marks, smudges, and small scratches from tape cartridges. Any tape media passing our Phoenix Process will look and perform like new. Photos are available for all tape media in stock; as well as packaging for all types.